Parent Shop Frequently Asked Questions

Why are we doing this?
We want your family to be able to showcase your love of Lionheart. These affordable, quality clothes will help our students and their families show their Lionheart spirit when they come to school or are out and about.

Is this a fundraiser?
No. While prices are marked up slightly above cost, that is primarily to cover production, shipping, etc. This is not meant as a way to raise money for Lionheart. Any additional funds raised will go toward the general Lionheart fund.

Why is there a separate link for staff?
Staff uniform shirts are available on the staff site. For security purposes, we only want staff members to be able to purchase those.

Will items I order come to the academy?
No, items will ship directly to you at the address you enter during checkout.

What happens if I have an issue with my order?
We do not offer returns or exchanges, but if your item is defective or you received the wrong item, please contact us at roarystore@lionheartkid.org as soon as possible so we can make it right.